I just got off the phone with my agent Wayne Nash, I cannot tell you how good I feel knowing that I have an agent that is actually interested in my needs and concerns.I have had my income protection insurance with Tradecover since 2005 and I have never received a hard sell from him.He goes out of his way to save me more money, as well as researching the best options to suit my needs.Although this may sound like some sugar coated ad, I know people very well and I hate phony salesman, Wayne is not one of those.Thank you Wayne for all your help, and for treating me like a friend not a customer. Thanks againKind regards
Wayne Nash has looked after my income protection, trauma and life assurance needs since 2006. Wayne has always proved himself to be highly competent and knowledgeable of the products and the related taxation implications. He has recently reorganised my trauma policy and obtained the benefit of life assurance for a minimal additional cover. Wayne provides his advice in an easy to understand format and chases matters up with contacts in the insurance industry ensuring the smooth running of applications.
I was recently referred to Wayne Nash for an Income Protection and LifeCover Policy needed due to a recent job change. I found Wayne to be the upmost professional during my dealings with him through the process. The insurance world lingo is sometimes difficult to understand, Wayne made it all extremely simple explaining every detail of the policy. From the beginning Wayne's customer service skills were excellent, always phoned back in a very prompt manner, and recommended the appropriate insurance needs based around what was ultimately best for my family. With Wayne you always felt like you mattered, and were not just another commission, it was refreshing to have some real customer service. Dealing with Wayne was a pleasure and would recommend his services to anyone.
I recently moved house and needed mortgage and income protection. As the house purchase happened much more quickly than anticipated, I was in a hurry to have everything sorted. The level of service I received from Wayne Nash was faultless! His advice and professionalism coupled with his friendly manner and his willingness to guide me through every step, meant that I got the right cover at the best price and in time for the move. This expedient and professional service would have been impressive at any time but is even more so as, for the most part, Wayne was on paternity leave and still ensured everything was taken care of. I would have no hesitation in recommending him.
We asked Wayne to take a look at our Life Insurance/Income protection portfolio to gain an update on what was a very old policy. Wayne was efficient and speedy in obtaining quotes and giving us professional knowledgeable advice on what we had and bringing us up to speed on regulations and policies as well as insurance cover that was available. Wayne was able to steer us in a direction that we could tailor our insurance for our current requirements. The process from asking Wayne for advice and securing new policies was seamless, we are extremely happy with the service that we got and will recommend Wayne to anybody we know seeking an Financial Adviser.
Charles & Kim R